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What a nice and easy experience this was.  I saw an ad with the exact SUV I wanted.   I called and made an appointment, my salesman was Marc, he met me at the front door, on time and had the SUV pulled around for me to inspect.  He even pointed out a couple of small scratches on it!  We took a test drive and it was even better than advertised.  We discussed price, I didn't want to pay as much as they wanted and we met somewhere in the middle.  Then, they gave me even more for my trade than I expected.  The entire process took less than 2 hours and I was driving home in my new SUV.  Marc was terrific and I would recommend this dealership to anyone!